Company : Sime Darby Motor Group (NZ) Ltd Act with Integrity Care for All Win Together At Sime Motors, people are our greatest strength. With around 1,200 New Zealand employees living and breathing our brands, we make up a large and diverse group working at around 80 locations up and down the country. Sime Motor Retail Group is proud of the suite of luxury European car brands represented by Continental Cars across the country including Audi, Volkswagen, Porsche, Ferrari, BMW, BMW Motorrad and Mini.

Based in Newmarket and reporting to the Lead Customer Relationship Agent, you will provide and outstanding customer service to all customers (internal and external) by driving strong customer relationships, achieving aftersales targets, creating loyalty and ultimately retain and acquire new customers across the retail business. Some of your day to day duties will include but not be limited to: Handle inbound and outbound calls in a professional manner Provide exceptional customer service to both internal and external customers Meet specified Key Performance Measures and contribute to a high-performance team Ensure accurate entry of contact information into the CRM system. completion of daily, weekly, and monthly reports as needed Coordinate with workshops regarding service availability To ensure your success you will have: A Secondary qualification Experience in a similar customer facing/service role Knowledge of the automotive industry, OEM requirements (preferred however not essential) High volume site experience (preferred however not essential) Possess a strong sales culture focus What's in it for you? We offer a wide range of employee benefits and purchasing privileges.

In addition to a solid package of standard benefits that include study assistance, community service leave, Sime Motors provides employees access to discounted shopping, fuel, free eye tests, tax and legal advice, health insurance and much more. This is also a stepping stone towards your automotive career progression towards Sales or Service. By joining Sime Motors you will experience the richness of working with likeminded people who are committed to doing the best for our team members, customers, and our operations.

If you meet the above and are looking for a role that will reward and challenge you, please apply now. For further information email recruitment@simedarby.co.

nz . Applications considered as they come through and may close early if the suitable applicant is found..